Privacy Policy for Tenancy Cleans

At Tenancy Cleans, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services.

Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, and address.
Service Details: Information related to the cleaning services you request, including property details and scheduling preferences.
Payment Information: Credit card details and billing information processed securely.
Usage Data: Information about how you use our website and services, including IP addresses and browsing behavior.

How We Use Your Information

Your information is used to provide and improve our services effectively. Specifically, we use your data to:

Process Bookings: Manage your service requests and ensure timely delivery.
Communication: Contact you regarding your bookings, updates, and promotional offers.
Enhance Services: Analyze data to improve our service offerings and customer experience.
Secure Transactions: Ensure the security of payment processes and protect against fraud.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: Trusted partners who assist us in operating our business, such as payment processors and cleaning service providers.
Legal Requirements: When required by law or to protect our rights, we may disclose your information.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Secure data transmission using SSL encryption.
Access Controls: Restricting access to your data to authorized personnel only.
Regular Audits: Conducting routine security assessments to identify and address vulnerabilities.

Your Rights

You have the right to:

Access: Request a copy of your personal data we hold.
Correction: Update or correct any inaccurate information.
Deletion: Request the removal of your personal data, subject to legal obligations.
Opt-Out: Withdraw consent from receiving marketing communications at any time.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and improve our services. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with the terms outlined herein, please refrain from using our services.

Last Updated: April 27, 2024