Accessibility Statement for Tenancy Cleans

Purpose: This accessibility statement explains how our tenancy clean services, including end of tenancy cleans and rental property cleaning, meet accessibility expectations and legal standards. We are committed to ensuring that information about tenancy cleaning, booking processes, and service details are usable by as many people as possible, regardless of ability.

Scope: This statement covers our online content that describes our tenancy clean offerings, including tenancy cleaning procedures and move-out cleaning options. It also describes measures we have taken to support accessible Tenancy Cleans pages, our compliance status with accessibility standards, and how we handle requests for alternative formats.

Standards followed: We aim to conform to WCAG 2.1 AA guidelines across content describing tenancy clean services. Our objective is consistent compliance with levels A and AA success criteria so that people using assistive technologies can find, understand, and use information about tenancy clean schedules, pricing, and preparation tips.

How we support assistive technologies and navigation

Screen-reader support: Text content for tenancy cleaning pages is structured with clear headings, consistent landmarks, and semantic HTML so screen readers can announce sections logically. We use ARIA attributes where necessary to convey additional context, but prefer native HTML controls to maintain reliability with a wide range of assistive tools.

Keyboard navigation and focus: Users can navigate all tenancy clean booking flows using a keyboard alone. Focus order is maintained in a logical sequence, visible focus indicators are present, and interactive controls can be activated with keyboard keys. We test forms and calendars used to schedule tenancy clean appointments to ensure accessibility.

Interactive elements: Buttons, links, and form controls describing tenant move-out cleans include descriptive labels, programmatic names, and tooltips where helpful. Error messages are text-based and appear near the relevant form fields, and they are announced to assistive technologies to aid completion of booking forms.

Accessibility features and testing: We regularly run automated and manual accessibility checks on rental property cleaning pages and booking interfaces. Testing covers keyboard-only scenarios, screen reader behavior, contrast checks, and responsive behavior across devices. Staff working on tenancy clean content receive training on accessible writing and semantic markup.

Third-party content and limits: Some rental property platforms, calendar widgets, maps, or payment providers may not fully meet WCAG 2.1 AA. Where third-party components are used, we evaluate their accessibility and provide alternatives or guidance. If a component cannot be made accessible, we will describe the limitation clearly and offer assistance in another format.

Contact for accessibility requests: If you need tenancy clean information in an alternative format, such as large print, braille, audio, or a plain text summary, please contact us using the accessibility channel provided on this site. We will respond and provide the requested material or an effective workaround. We do not include direct contact details in this statement but will ensure a timely and helpful response through the website's accessibility contact option.